Source: Engadget
Summary of Article:
...Raelyn Campbell has had enough: she's opening up a big can of America Sauce on the retailer in the form of a $54m lawsuit after it lost her laptop during warranty service. Campbell says she bought a laptop and $300 extended warranty from Best Buy in 2006, and took the machine in for service when the power switch broke last May. Told repairs would take two to six weeks, she set off on a business trip, only to find that her laptop had gone missing when she returned in August. Fast forward through several more weeks of run-around and delays, and the best the Buy would offer for losing a $1,100 machine with all her data on it was a $900 gift card. After being informed of the potential for identity theft, Campbell filed the multimillion-dollar suit, which prompted Best Buy to up its offer to a whopping $2,100 plus a $500 gift card.
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Wednesday, February 13, 2008
Woman files $54m lawsuit against Best Buy for losing laptop
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